Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). This data protection declaration serves to inform you about the type, scope and purposes of the collection and processing of your data.

Collection and processing of your data
In the context of your order, your newsletter subscription or your visit to our website, we collect and process certain personal data relating to you. The nature, scope and purposes of this data processing are described below.

Order
In the context of your order, we process the data you provide:
First name, last name, e-mail address, street, postcode, town and telephone number.

The data you provide will be processed solely for the purpose of processing your order and fulfilling the contract between you and us. The data processing is carried out on the legal basis of Art 6 para 1 lit b DS-GVO. After complete processing of the contract and complete payment of the purchase price, your data will be archived and deleted after expiry of the retention periods under tax and commercial law or the periods under the Product Liability Act, unless you have consented to the further use of your data. In the event that you cancel the purchase process without concluding a contract, the data stored by us will be deleted.
Your personal data will only be passed on to third parties or otherwise disclosed if this is necessary for the purpose of contract processing or billing or if you have consented to this beforehand. In the context of order processing, for example, the service providers we use here (e.g. shipping companies, logisticians, payment service providers) receive the necessary data for order and order processing. However, in the event of a legal requirement, an official order or an official investigation, we are legally obliged to make the respective data available to the authority.

Visiting the website / use of cookies
When you visit our website, we collect personal data to the extent technically necessary (name of the file accessed, date and time of access, volume of data transferred, notification of successful access, browser type and version, the user's operating system, referrer URL and the requesting provider). This data cannot be assigned by us to specific persons and is also not merged with data from other data sources.

We would like to point out that cookies are used when visiting our website. Cookies are small files or other types of information storage that are transmitted from our web server or third-party web servers to the users' web browsers and stored there for later retrieval. The cookies used when visiting our website only serve the purpose of simplifying the shopping process (e.g. by storing the items placed in a shopping basket) and enabling the use of certain functions of our web shop. The cookies we use are deleted from your hard drive after you close the browser (session cookies). The collection of this data is based on § 96 Abs 3 TKG.

We also use cookies for the statistical evaluation of the use of our website within the framework of the Google Analytics web analysis service (see below). This data is collected on the basis of Art 6 Para 1 lit f DS-GVO.

If you have previously consented to this in accordance with Art 6 Para 1 lit a DS-GVO, cookies from third-party providers will be used during your visit to our website for the purpose of collecting and evaluating your usage behaviour. Consent to this use of cookies is given by displaying a banner explaining the nature and extent of the use of these cookies and giving you the opportunity to consent to or refuse the use of cookies. In any case, no such cookies will be used before your consent. If you do not accept cookies, the functionality of our website may be limited.

Use of Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. As part of "Google Analytics", cookies are placed on your computer to statistically evaluate your use of our website. We have concluded a corresponding contract with Google for commissioned data processing.

The information generated by these cookies about your use of this website (including your IP address) is anonymised before it is stored on Google servers so that it can no longer be assigned to a computer. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google uses this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

You can prevent the collection of the data generated by the cookies and related to your use of the website as well as the processing of the anonymised data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de. However, please note that if you do this you may not be able to use the full functionality of this website.

Data security
Your contract data is transmitted over the Internet in encrypted form using SSL procedures. We secure our website and other systems by technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons.

Rights as a data subject
You have the right to information about your personal data, as well as the right to correction or deletion or restriction of processing. You can also object to processing and have the right to have your personal data transferred in a structured, machine-readable form. For all the above rights, please contact the contact details of the data controller.

Right of complaint
You also have the right to lodge a complaint with a supervisory authority. For Austria, this is the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, telephone: +43 1 52 152-0, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., web: https://www.dsb.gv.at/.